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Table of Contents
About New Site Millionaire Games
Millionaire Games is one of the latest releases from the new online slots huge, Jumpman Gaming Provider and has a dual license from the Alderney Gambling Control Commission and the UK Gambling Commission. However, they know that you love plenty of the best casino bonuses and huge promotions. Also, they know that you want to be treated as a significant online slot casino player at all times. Therefore, the gaming platform also sets together with a huge selection of some of the best online slots casino games. Furthermore, the site is fully safe, fair and secure. Thanks to their United Kingdom license and a new top license from the Alderney Gambling Control Commission. Millionaire Games is your one-stop site for the purest form of fun.
The site is designed and laid out with mobile players in mind, so the mobile gaming experience is really good.
License area – UK Gambling Commission and Alderney Gambling Control Commission
Millionaire Games New player offer
Spin the Mega Wheel to win up to 500 FREE SPINS*
Make the first deposit of £10 or more and get your first Spin the Mega Wheel to win prizes including Amazon vouchers and win up to 500 Free Spins on Starburst and Fluffy Favourites or other selected slot games!
The site will always specify the slots on which the bonus spins can be used.
*18+. New players only. Wagering requirements apply. See site for full T&C.
Games available at Millionaire Games
- Slots
- Instant games
- Casino games
- Slots and casino games
The site is filled with over 200 slots, including some great titles alongside Foxin Wins, Fluffy Favourites and Mystery Eyes. Perfect for your mobile, tablet or computer, you’re sure to see some exciting jackpots!
You will not find quite an Easy casino and table games. Two main developers are available, NetEnt and Eyecon, so you will find all your tried and trusted favorites like Starburst slots games and Fluffy Favourites, Stampede, Elements, and Warlords.
There are various Roulette and Blackjack versions with Texas Hold ‘Em, Casino Hold ‘Em and Deuces Wild games in the mix too.
Withdrawal and wagering
- Minimum withdrawal: £30
- Processing time: 7 – 10 working days
- Wagering requirement: 65x deposit and bonus
Winnings from bonus spins are designated as ‘bonus funds’ for the purposes of calculating wagering.
Wagering requirements can differ depending on the games you choose to play. See website T&Cs for further details as requirements may have changed since the time of writing.
Winnings from bonus spending will go to the bonus balance until the wagering requirements have been met in full.
Two withdrawals permitted in any 24-hour rolling period and no withdrawals permitted within 48 hours of first deposit being made.
Up to five withdrawals per week can be made.
Photo id, proof of address and copy of card will be requested.
Help and support
- Email: [email protected]
- FAQS SECTION: YES
Millionaire Games Promotions Offers
Newbies Cashback Boost
They love looking after their new players so they’re giving you Double Real Cashback every DAY!
This means that all new players will automatically qualify for at least 1% DAILY Cashback and can get up to 20% Daily Cashback if you reach the Legend loyalty level within your first month of playing.
There are some other great promotions available
- 31 days of double cashback
- Daily cashback
- VIP Scheme
- Turbo Reel
- 200 Club
All promotions will come with specific terms and conditions so be sure to check at the site before taking part. Register today at brand new slots sites UK Millionaire Games and get a chance to win amazing prizes including Amazon vouchers, 500 Free Spins on Starburst and Fluffy Favourites!
Millionaire Games on mobile and tablet
Access Millionaire Games via any mobile device on your favorite mobile browser. The games are fully optimized for mobile play on any android or iOS smartphone.
The site is designed ‘mobile-first’ so load times were minimal. The layout of the mobile version of the site is simple and easy to understand.
The menu is located at the top right of the screen and splits up the content into three simple categories – ‘My Account’, ‘All Games’ and ‘Promotions’.
To make a deposit or withdrawal, simply tap on the ‘Banking’ section at the top of the screen or by going to ‘My Account’ in the menu. You can also make changes to your account details from this section as well.
The ‘All Games’ section contains a huge selection of slot games to choose from, such as Starburst, Fluffy Favourites and Gonzo’s Quest. All of the slot games are fast to load and have been designed to work in landscape and portrait mode on your device.
The site has a selection of offers presently available on desktop and mobile and you can access them by simply going to the ‘Promotions’ section on the menu.
Millionaire Games 31 Free Spins Slots
Your answer may be found here.
Your withdrawal may still be pending because we require some ID documents.
Since opening your account, have you submitted the following on the website:
- Photo ID - driving license or passport
- Proof of address - utility bill or bank statement dated in the last 3 months
- Proof of payment method - e.g. a photo of your registered card(s) showing the name and last 4 digits.
If you haven't sent any of the above, this could be why your funds are still pending.
Head over to the ‘My Account’ page, click on ‘Account Details’. On this page you will be able to see a “Verification Status” section which lists the verification documents required for your account and the status of each document.
- Proof of ID - this is your Photo ID such as driving license or passport. The ‘Provide’ link will redirect you, so you can upload your document securely. You will need to take a clear photo and ‘selfie’ image. Once done, you will be redirected back to your account. You can check the status of your uploaded document back on the ‘Account Details’ page. Note, if you are on desktop, you will initially be provided a QR code to scan with your mobile, then follow the on-screen instructions.
- Proof of Address - Go to the ‘Provide’ link located next to your proof of address. You will then be redirected to a website where you can connect automatically with your utility provider. This means no need to send photos! However, if your provider is not shown, do not worry - just click the ‘I can’t see my providers’ link and you will be able to upload a photo or PDF document via our “Document Upload” service - please allow 3 working days for this to be reviewed by our team.
- Proof of Payment methods - Go to the ‘Provide’ link located next to your proof of payments. You will then be taken to the uploader page where you can choose which document you wish to upload and send to us. If you are providing a card, please ensure the middle 8 digits are covered for security reasons.
Tips:
- All documents uploaded on the website must be JPG, PNG, or PDF files.
- Ensure all documents are clear, so we can verify your details.
- Please allow 3 working days for us to review any documents uploaded on the website. We kindly request you only email us once this time has passed.
- You can always apply our safer gambling tools to your account (e.g., take a break) – this will not impact your balance or ability to be verified.
If you are having issues with any of the above, please do not hesitate to get in touch with our support team.
If you lose connection with the game during your free spins, in most cases, the spins are still completed in the background. The associated winnings will be credited to your balance in bonus money approximately 30-45 minutes after the spins were claimed.
If the above has not happened on your account, you can try reloading the game in question and you may find the free spins are waiting to be claimed.
Another solution is to try claiming your free spins on a different device and/or browser.
If you have still been unable to claim your spins, please get in touch so we can investigate this further for you.
You can apply responsible gambling measures, such as deposit limits, take a break and self-exclusion via the 'responsible gambling' page which is displayed at the bottom of every page on the website.
You can apply your limits here.
If you require any further assistance please contact our support team: support@millionairegames.co.uk
You can apply responsible gambling measures, such as deposit limits, take a break and self-exclusion via the 'responsible gambling' page which is displayed at the bottom of every page on the website.
You can apply your limits here.
If you require any further assistance please contact our support team: support@millionairegames.co.uk
You can apply responsible gambling measures, such as deposit limits, take a break and self-exclusion via the 'responsible gambling' page which is displayed at the bottom of every page on the website.
You can apply your limits here.
If you require any further assistance please contact our support team: support@millionairegames.co.uk
If you happen to forget your password and you can't login to your account. Simply click on the 'Forgotten Password' link just underneath the login box or click here.
You will be asked to enter your username or registered email address. Once you've done that we will then send a link to your registered email address where you will be able to login and update your details from there.
We view complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for You, the customer.
• Your complaint should be submitted within three months of the issue occurring; and
• You should initiate contact with the Customer Care Team via complaints@jumpmangaming.com
Account Management
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The only currency available for all deposits and withdrawals is GBP.
You may add up to 3 payment cards to your account.
All cards and payment methods must be owned and/or in the same name of the person registered on Millionaire Games.
You can deposit using:
- Debit Card
- Paysafe Card
- Pay by Mobile
- PayPal
You can deposit as little as £10 in one time. To receive a bonus via the Mega Wheel you need to deposit £20+ (providing you haven't got a pending withdrawal at the time).
Deposits
You can withdraw your real money balance (subject to withdrawal policy) but Bonus funds can never be withdrawn. You can convert your bonus balance into a real balance by meeting our wagering requirements of the bonus.
If you choose to withdraw any of your real (withdrawable) funds before completing the 65x wagering requirement, your bonus balance and wagering requirement will be reset to £0.00.
To convert your bonus balance to cash you need to wager 65x the total amount of bonus won + any remaining bonus in the bonus balance prior to cashing out. If you decide to cash-out before fulfilling the wagering requirement, you will forfeit all remaining bonus funds. For example, if you deposit £10 and receive a combined (free spins and % match) £20 bonus, this will result in a wagering requirement of £10 + £20 (£30 total) X 65 = £1,950.
Will my cash wagering count towards completing the wagering requirement?
No, only bonus wagers will contribute towards fulfilling the wagering requirement. Real money wagers do not contribute.
How much bonus is converted when I meet the wagering requirements?
The maximum amount which can be converted to your REAL (withdrawable) balance as a result of fulfilling the bonus wagering requirement is equal to your lifetime deposits, up to £250. For example, if you have accumulated bonus funds of £300 once the wagering requirement has been fulfilled and your lifetime deposits are £50, £50 will be transferred to real money.
Real funds will always be used to wager before bonus funds. You will only use your bonus balance when you do not have enough real money to place the wager.
To claim your cashback, you must log in and claim manually via the ‘My Account’ page. Cashback awarded for the previous day's game-play is only available to claim until 23:59 on the following day. If you do not claim, your cashback total will be reset to the current day's total. The cashback amount is added to your account in REAL money – with no wagering requirements or terms attached.
There could be a variety of reasons why your bonus code/promotion didn't credit.
Here are a few possibilities why:
- All promotional codes are only valid on the day the communication is sent out (up to 23:59 on that day), unless otherwise stated in the email.
- Bonuses are not given when players have a pending withdrawal. Once your withdrawal has been processed, you will continue to receive bonuses as normal.
In the unlikely event of redeposit bonuses and/or free spin credits malfunctioning, we will explore and offer a remedy to the issue if the query is submitted within 7 days of said malfunction.
If you are still unsure why your bonus code didn’t work you can get in touch with our support team by email support@millionairegames.co.uk.
If you lose connection with the game during your free spins, in most cases, the spins are still completed in the background. The associated winnings will be credited to your balance in bonus money approximately 30-45 minutes after the spins were claimed.
If the above has not happened on your account, you can try reloading the game in question and you may find the free spins are waiting to be claimed.
Another solution is to try claiming your free spins on a different device and/or browser.
If you have still been unable to claim your spins, please get in touch so we can investigate this further for you.
Bonuses
If you are playing on a mobile device, you can request a withdrawal by doing the following:
1. log into your account
2. head to the 'My Account' section, via the menu option in the top right.
3. select the 'cashier' button - this is listed under the 'Your Trophies' section.
4. select 'Make a withdrawal' from the drop-down options.
5. here you can choose how much you wish to withdraw or select 'other' and enter the amount you wish to withdraw.You can verify your account by submitting the following:
- Photo ID - driving license or passport
- Proof of address - utility bill or bank statement dated in the last 3 months
- Proof of payment method - e.g. a photo of your registered card(s) showing the name and last 4 digits.
Head over to the ‘My Account’ page, click on ‘Account Details’. On this page you will be able to see a “Verification Status” section which lists the verification documents required for your account and the status of each one.
- Proof of ID - this is your Photo ID such as driving license or passport. The ‘Provide’ link will redirect you, so you can upload your document securely. You will need to take a clear photo and ‘selfie’ image. Once done, you will be redirected back to your account. You can check the status of your uploaded document back on the ‘Account Details’ page. Note, if you are on desktop, you will initially be provided a QR code to scan with your mobile, then follow the on-screen instructions.
- Proof of Address - Go to the ‘Provide’ link located next to your proof of address. You will then be redirected to a website where you can connect automatically with your utility provider. This means no need to send photos! However, if your provider is not shown, do not worry - just click the ‘I can’t see my providers’ link and you will be able to upload a photo or PDF document via our “Document Upload” service - please allow 3 working days for this to be reviewed by our team.
- Proof of Payment methods - Go to the ‘Provide’ link located next to your proof of payments. You will then be taken to the uploader page where you can choose which document you wish to upload and send to us. If you are providing a card, please ensure the middle 8 digits are covered for security reasons.
Tips:
- All documents uploaded on the website must be JPG, PNG, or PDF files.
- Ensure all documents are clear, so we can verify your details.
- Please allow 3 working days for us to review any documents uploaded on the website. We kindly request you only email us once this time has passed.
- You can always apply our safer gambling tools to your account (e.g., take a break) – this will not impact your balance or ability to be verified.
If you are having issues with any of the above, please do not hesitate to get in touch with our support team.
Providing that your account is verified, then as soon as you hit withdraw it begins its 72 hour pending period. Once that time period is over you should see your funds land in your account within 1-3 working days.
Withdrawals
We apply deposit limits on customer accounts in accordance with our player protection procedures and to help ensure all our customers play at a pace which is comfortable.
This means your deposit may be declined. These limits are applied across the Jumpman network. This means if you have reached the limit on one website, it will be carried over to all others.
Please contact keepitfun@jumpmangaming.com if you would like to increase your deposit limits.
Please provide them with the following information with your request:
- Most recent months payslip
- Most recent bank statement
- What you would like the deposit limit to be
Deposit limits
IMPORTANT: To ensure your email is dealt with efficiently, please DO NOT send follow up emails and please also refrain from sending/creating multiple email chains relating to the same subject/query - doing this can cause delays.
We aim to reply to all customer emails within 2 business days.If your query is regarding responsible gambling tools, please note you have the option to apply these yourself 24/7, without contacting our customers support team by clicking here. We advise you use the on-site tools as this will result in immediate action.
If you still require assistance and would like to contact our support team please click here.